The Learner’s Group is a solution based consulting firm helping organizations define, redefine and strengthen CULTURE by understanding the progression from focusing solely on Diversity and Inclusion to enhancing and increasing EMPLOYEE ENGAGEMENT.
TLG is proud to serve as your Minority-owned Business Enterprise (MBE), certified by the Mountain Plains Supplier Development Council. We are committed to supporting organizations by using LEARNING and DEVELOPMENT to create cultures that INSPIRE people to build TRUST, COMMUNICATE EFFECTIVELY, so they are more likely to engage at the DISCRETIONARY EFFORT level.
If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.
Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.
Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.
Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.
Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.
TLG is a solution based consulting firm that successfully connects diversity and inclusion to engagement. Whether a client’s concerns are directly related to people, policies, practices, procedures or principles, we provide the insight, guidance, and support to help leaders implement sustainable strategies designed to positively affect culture. We do this by helping leaders develop the skills necessary to influence their most treasured assets, their people, toward achieving organizational goals. TLG understands that transformation is best when powered by the individual’s desire to demonstrate discretionary effort. We remind and reinforce the fact that: Engagement is everybody’s business.
Chief Executive Officer
Rodney Patterson is unmatched in his ability to create safe spaces where people choose to engage, vulnerably and honestly, around the sensitive topics of Race, Culture, and D&I.
Senior Vice President, Consulting Services
Dr. Summerour’s high level of discretionary effort is grounded in her servant-leadership style. A coach with a proclivity for research, she presents sound information with passion.
Chief Financial Officer
Winston “Bud” McGill exemplifies the phrase, “You don’t have to leave your heart at home when you come to work.” He cares above and beyond his title.